Micropedia info
Welcome to Micropedia: The online platform for Microbizz related information.
The different sections
The content of the platform is updated at different frequencies, but the general expectation is that new content can be added daily.
| Section | Info | Content creator | Frequency | Language |
|---|---|---|---|---|
| Microbizz documentation | All module and function related documentation | Ventu | 3 months | English |
| Technical documentation | Technical documentation about API's, integration, etc. | Ventu | <3 months | English |
| Knowledgebase | A constantly evolving site with best practices, troubleshooting, and FAQ's | Ventu, Partners, and customers | Daily | English |
| System updates | A list of Microbizz system changes | Ventu | 3 months | English |
| Bugs & fixes | All the bugs n' fixes done to the system | Ventu | Daily | English |
How content is created
The Micropedia documentation is maintained by Ventu. The content comes from different sources.
- Product Development department when they expand the functionality of Microbizz
- Customer Experience department when they implement Microbizz at customers
- Service Desk when they process customer inquiries